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ROI – Defining the Impact Areas

By Victor Antonio


Sales Consultant, Victor Antonio, Value Centric SellingIf you’re in the ‘Systems Automation’ business, then one of the best ways to prepare for a sales presentation is being able to define the areas of impact your product or service will have on the client’s direct costs or operating expenses.

A mistake many B2B salespeople make during the presentation and proposal phase of the sales process is to present their product/service/solution and slightly touch on a few possible impact areas.   Mistake!  Don’t make the client work at having to connect the dots between what you offer and their problem areas; that’s your job!

To be able to do this effectively requires some upfront thinking and preparation.  Start by listing out all the possible areas of impact your product or service addresses.  For example, let’s say you offer an automation product or software that will automate steps in the client’s manufacturing process or automate steps on the processing-side of a service-based business.

Here’s a short list of some the areas are you most likely to impact:

  • Reduce Rejection Rates
  • Reduced (Wo)Manhours
  • Reduce Headcount
  • Reduce Maintenance Cost and/or Fees
  • Reduce Number of Suppliers (in supply chain)
  • Reduce Material Expenses
  • Combines Processes to Reduce Cost
  • Reduce Human Error (reduce handling)
  • Reduce Utility Cost
  • Reduce Workstation-System Workspace (area)
  • Reduce Software Application Licenses

Can you think of a few more?

Once you’ve compiled a complete list of impact areas, the next step is to analyze and assign each impact area a value (e.g., estimated number of hours reduced, dollars saved, days reduced, area utilization, and so on).   Lastly, incorporate these reductions and savings into your presentation and proposal.

If done correctly, you’ve just moved up one step on the VCS Value Ladder.  What is the Value Ladder?  Well, that’s another posting altogether 🙂

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