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Posts Tagged ‘increase revenue’

IT Study – Motivating Factors as to Why Client’s Buy

by Victor Antonio

Sales Consultant, Victor Antonio, Value Centric SellingLast week I posted a video titled “Reduce Costs or Increase Revenue” which highlighted the three primary motivating factors for a client to make a buying decision:

– Increase Revenue (sales)

– Reduce (cut) Cost and

– Avoid Missed Opportunities

I stated that the most impactful of the three was showing clients how they could ‘reduce cost’ because clients can quantify, control and make permanent those cost reductions.

I’ve had a few people question whether leading off a presentation with Reduce Cost scenarios has more impact than Increasing Revenues projections.  So I dug a little deep and found this IT survey done on small and medium size businesses (SMB) that further validates this point.

A sample of 500 SMBs where asked to list the top 3 motivating factors for buying new technology.  As you can see from the graph, second to “Increasing Productivity” (which is a cost cutting measure to increase cash flow) is ” Cut Cost”.  You’ll note that “Increase Revenue”  (sales) comes in sixth in terms of motivating factors.

(Click on image to enlarge)

 Value Centric Selling - IT-Buyers
Survey of IT Buyers

source: marone-lunsford (2005)

It’s important to emphasize once more that addressing cost cutting, increase revenue and avoid miss opportunities are all relevant and warrant a discussion with the client.  The only point I wish to make here is that putting more emphasis on how your product or service can help them reduce costs will probably resonate more with your client.

B2B Sales Video: Reduce Cost or Increase Revenue?

by Victor Antonio

When we’re presenting to a client, there are generally three areas where our product or service solution might be able to help:

  • reduce the client’s costs
  • increase the client’s revenues
  • help the client avoid missed opportunities

Which of these (3) do you think will carry more weight (i.e., is more believable) with the client?   This video answers that question.

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The Value Conundrum: Cost Savings v. Revenue Increases

by Victor Antonio


create value by cutting costWhen selling a client on value, you’re left with either showing the client how you can reduce their cost or increase their revenue.   Either way, what you’re proposing is a way for the client to improve their profit margin.  Convincing a client that you can help them reduce cost is a far easier sale then convincing them you can help increase their revenue.

Which creates a ‘value conundrum’ when it comes to selling value.  More often than not, clients value a company that can show them how to increase their revenue more than they do a company who can help them reduce their cost.   That said, leading off with a strong cost saving strategy for the client will give you more sure footing than trying to convince the client that you can help them increase sales.  Three reasons why this is so:

1) In general, cost savings are always easier to quantify as compared to a potential revenue increase.  Because they’re easier to quantify (i.e., more objective and tangible), the client is more inclined to believe what you the salesperson (or Business Development) is proposing.

2) Clients know that they have more control over reducing cost than increasing revenue.  Showing the client how your product(s) can help them control their cost give the client a sense of control and ownership of the results.

3) Cost reduction are perceived to have more permanence compared to increase sales/revenues.  When a cost saving measure is implemented, it’s more permanent compared to an increase in potential revenue.

So although cost savings take a backseat to increase revenues when it comes to positioning your product, having the former gives you a stronger position from which to present from.  When selling the advantage of your product or service, lead with cost saving metrics because they’re easier to justify and defend compared to promises of increase revenues if they buy.

Value Centric Take-away: When presenting to your client, lead with cost saving proof and then introduce potential revenue increases they’ll derive from buying your product or service.